When we started this business almost 9 years ago, we knew one
thing ......we are committed to "Customer Service." What we didn't
know was exactly how we were going to apply Customer Service to a bra fitting
experience. Over the years we always have put our customer first, and the rest
has fallen into place over time.
We enjoy each and every one of our customers....... we know
how busy everyone is. You may walk in
at your convenience or if you feel more comfortable make an appointment. There
is always a professional Bra Fitter in the store with many years’ experience.
We are here for you.
You can expect to be greeted promptly ....if you want to
shop undisturbed, fine, but if you are on a mission we are here to help!
You will be asked a few questions.....
The last time you purchased a bra what size did you buy?
Wire or no-wire?
Maybe one or two more....
Now at this point most of us can tell where to
start........... but we want to hear how
you feel and what you expect. This is a
partnership; we want to hear all of your concerns. This is the beginning of
your "bra fitting" experience.
To determine your size we will select one or two bras for
you to try on. Our fitting rooms are spacious, comfortable and private.
Now at this point some people ask about measuring.........
If you wish to be measured this is done with your bra on and
every step will be explained to you. Measuring gives us a place to start and is
not always necessary. We are Bra Fitters ......we will check every bra on you,
and discuss its features and benefits. We will point out the factors we use to
determine if this is the correct bra for you.
The fitting processes is important, as we all know just as
in clothing, no 2 size 10 jeans fit exactly the same just as no 2 size 36D bras
fit the same way. We will also explain how bra sizing works and discuss
companion bra sizes.
We want your
feedback. Does the bra meet you expectation? Will you wear it? Just because we tell you it is the correct
size for you.....you have to agree to wear it.
We are not finished until you are happy.
With an extensive assortment of bras from such well known
manufactures as Warners, Calvin Klein, Anita, Chantelle, Wacoal, B.Tempted,
Panache, Curvy Kate, and many more.......with band sizes that start at
28" and go to 50"and then some.....as well as cup sizes from AA to J,
K and what ever it takes to fit our customer ......we will find it.
We love it when people call us problem solvers ....... bring us your prom dress, wedding dress,
special dress or top. No problem is too big or too small and we welcome the
challenge to help.
This is the level of Customer Service and Professional Bra
Fitting can expect to experience at our specialty store.
Karen
Partner/Buyer
Email questions to
personal_service@jokaren.com or www.facebook.com/jokarenpersonalservice
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